Frequently Asked Questions
- HOW TO ORDER
- PASSWORD
- SHIPPING
- DELIVERY
- PAYMENT
- CANCELLATIONS/REFUNDS/RETURNS
- OUR SERVICE
- CONTACT US
- STATUS OF ORDER
- TESTIMONIALS
- PROMOTIONS/SPECIALS
- OUR PRODUCTS
- VETERINARIAN ADVICE
- PRODUCT INFORMATION
- WHOLESALE INQUIRIES
New Customers - Click here
Returning Customers - Log in with here account email and password
Email - Email your order to support@abler.com and include the following details:
1. Product Name
2. Quantity
3. Your Name and Contact number
4. Shipping Address
Customer Service will create an order for you and will contact you regarding the payment
Telephone - Toll Free - 1-877-497-8777
Live Chat
Forgotten your Password - Click here.
New Password is forwarded immediately to your email address as registered. We suggest checking spam/junk folders if not received or contact Customer Service Team who will gladly reset the password.
FREE SHIPPING: 1st class Airmail Shipping - delivery 10-14 working days
Express Post: EMS - delivery 5-7 working days - Fee $30 (for larger orders a higher EMS fee applies)
Tracking - http://www.track-trace.com/post
Abler dispatches your order from either Vanuatu - South Pacific (near Australia), Seychelles (near South Africa) or India.
The postal service makes every effort to deliver ontime. Orders are dispatched within 72 hours of payment being approved.
Large orders will be shipped in multiple packages on different days.
If you have not received your order within 21 working days, please contact Abler Customer Service.
Replacement order will be issued ONLY if a correct address was provided to Abler at the time of ordering.
Abler accepts credit / debit/ gift cards
- Visa
- Mastercard
- Amex
- Checks/Cheques (minimum order value of US $100)
- Online Check (for USA only)
- Cash via Zip Zap (for USA only) to Search payment locations
click here https://www.cashpayment.com/Public/FindLocation
Abler is committed to offering our customers the highest quality of service and products.
Orders displaying a status of processing or shipped cannot be cancelled, however, upon receipt of the package please return the package to our depot for a refund.
Please direct all your queries to our Customer Service Team promptly.
At Abler you our Customer is the key to Abler's success. We offer to you a guarantee of the highest possible standard to ensure a timely delivery and quality product. We are here to offer results to you and your horse.
Live Chat
Telephone - Toll Free - 1-877-497-8777 or 1-877-273-3653 (USA)
Email - support@abler.com
You can check the status of your order by logging onto your Abler account - http://www.abler.com/Login
Established in 2008 Abler is proud of its products, and niche within the Equine Pharmaceutical industry.
We focus only on horse medication at Abler.
Clinical testing and scientific data is assured at Abler. Nothing pleases us more than to hear from you our customer and sharing your success stories about how Abler makes a difference to the performance and health of your Horse.
Share your story with other Abler Customers and the Abler Team.
Subscribe to our Newsletter for news and updates. Like our Facebook page or follow our Twitter account for Exclusive Offers - only for our fans
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Click on Catalog to view our products list.
Abler is the manufacturer of all Abler products. The Customer Service Team will be pleased to direct your technical inquiry to the Abler Management team.
Specific product information is available via Abler Videos and Abler Articles or clicking on your preferred product on Catalog page.
Abler welcomes inquires from within the industry to wholesale@abler.com - Please advise quantity and product details.